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Things *not* to say on the phone.
added Fri May 21 2004 at 9:10 PM
Okay, today I pulled my first shift as a tele-researcher for Boston Research Group. I hate phone jobs with a passion, but needless to say, I'm desperate, so I'll do whatever it takes to get a paycheck ASAP. Anyway, enough whining, on to the stupid things you hear every day at those kinds of jobs.

"Don't call here during dinner/"
- Everybody knows that people on telephones have a special radar that tell them exactly when somebody is just sitting down to eat with their family, right? *WRONG*.

To be perfectly honest, odds are that the person calling you is jealous that you, unlike him, get to sit down for a normal meal with a family. We don't try to call at the most inconvenient times. If we had a radar like that, we would call you when you're bored out of your mind and want someone to talk with for an hour. We're not stupid, we know that people don't like getting called when they're doing something else. We know that we won't complete a survey when your mind is on food. We don't like calling you during dinner any more than you like to be called during dinner.

So I guess the question remains... why do people always call during dinner? Well, think about when you're home. Let's say you've got a bit of a commute, so you don't get home until about 6:30, and you probably have dinner by about 7:00. Legally, we can't call after 9 (depending on the state, of course), leaving exactly 2.5 hours that we'll happen to catch you. You're eating for 20% of that time, odds are that you're going to get phone calls during dinner one out of five times.

There's more to read. Read the extended entry.